Performance Management and Coaching

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Performance Management & Coaching Course provides tools and techniques for setting, monitoring and amplifying performance standards in the workplace. This course is essential for all organisations that wish to attain and maintain top staff performance. The easily adaptable coaching tools it provides further promote superior performance.

The course specifically facilitates measurable appraisals, improvements, efficiency, effectiveness and consistency in managerial performance. It also presents the most realistic approach to integrate a practical performance management system within the overall management of the organisation, for best results.


Tools and strategies to plan, design and implement effective and efficient corporate performance standards, which best align with corporate values.

Facilitation of an accurate staff performance monitoring system, which is selected in line with organisation’s policies, procedures, resources and opportunities.

Development of effective communication systems, information gathering process, review mechanisms, together with efficient feedback systems.

Solutions for bridging performance gaps, alongside procedures and processes of coaching, mentoring and counselling to improve performance.



• Executive/Senior Managers

• Line/Middle Managers

• Team Leaders/Supervisors
• Project Managers

• Talent Managers

• HR Practitioners

• Company Administrators

• Public Administrators



• Understanding: purpose, principles, process, planning, culture and utilisation of effective Performance Management.

• Development, Methodology and Approach for Applicable Performance Management System

• Understanding and dealing with possible Performance Management problems

• Planning, creating and implementing the Performance Management System

• Performance Management Process Design

Individual Work Plan

• The Job Purpose Statement;
• The Job Description;
• Key Performance Areas (KPAs);
• Key Performance Indicators (KPIs)


Performance Standards
• Setting Specific goals & measurements
• Improvement patterns
• Tips, tools and techniques for conducting Performance Reviews / Appraisals.

The Feedback Systems
• Developing strategies for providing, receiving & managing effective feedback.

Plans, processes and systems for:
• employee compensation, rewards, sanctions & discipline, response management; conflict management, reviews and enhancement.

Developing, managing and leading High Performance Teams (HPT)
• High performing Mindsets;
• Stages of Self Mastery;
• Consciously Constructive Development;
• Role of Manager / Leaders


Tony Dovale: Expert Coach, Soul Surgeon, Trainer, Speaker and Author.

Tony Dovale, South Africa’s Number One Energy Coach is a much sought-after coach, facilitator and keynote speaker. He has more than 40 years of experience in developing business and leadership transformation technologies. Among his most notable leading-edge transformation tools and processes are Hi-Voltage Leadership, Revolutionary Workplace System, Appreciative Inquiry, Organisational Culture Shift and Personal Mastery Development. The end game of his coaching engagement is success activation, skills development, leadership excellence and improved profits. Tony Dovale, the bestselling author of The Success Shift and LifeShift Formula Won is Co-Founder and Director of International Coaching & Mentoring Institute (ICMI).

Dr. Emmanuel Imevbore: Executive & Business Coach, Consultant and Author.

Dr. Emmanuel Imevbore received his training as a coach through The Quantum Organization (UK), Institute of Neurosemantics Africa (INSAfrica) and Life Masters. He has for the past 18 years assisted business leaders and corporate organisations within and outside South Africa to achieve the twin goals of business sustainability and profitability. His powerful “STEP UP” (Strategy, Thought, Energy and Passion) business transformation model has been successfully adapted to different businesses across the African Continent. He is the author of several business books. The most notable among his books are: Business Intelligence; Ten Major Problems that Cripple Businesses; Going for Gold; Turning Talents to Treasures; Leadership Influence; and Wealth Creation, among others. Dr Emmanuel Imevbore is the Convener of International Association of Coach-Leaders and Mentors. He is also Co-Founder and Director of International Coaching & mentoring Institute (ICMI).